Watson Jewelers ยป FIND YOUR UNIQUE DIAMOND!   

 

 

 
CUSTOMER SERVICE
 


 
 

Watson Jewelers is committed to offering knowledgeable, friendly service, providing high quality jewelry and the best value for all items purchased from us. Watson Jewelers is committed to exceeding our customer's expectations for service, selection, and value. We'll earn your trust based on a history of business integrity for over 97 years in this community.

Return Privilege

Watson Jewelers is always happy to assist you with your purchases. Your purchase may be returned within 10 days provided that it is in new condition and there is adequate proof of purchase. Refunds will be issued to the original purchaser in the form of a check or store credit or, if purchased by credit card, the original card will be credited. Our clients may also choose a store credit toward future purchases. Special orders, custom and / or modified items, items marked "as is" or "final sale" are not returnable/ non refundable.

Layaway Policy

Articles may be placed on layaway for a maximum six month period. Monthly payments are required in accordance with the terms of the layaway agreement. Layaways which are cancelled after 30 days from the date of the original down payment are subject to a 20% restocking fee and any remaining balance will be issued as a store credit to be used toward future purchases. Nonpayment on a layaway for 60 days will result in the article being put back into stock a restocking fee being applied. If there is no payment for 90 concsecutive days, the original deposit and any additional payment will be forfeited.

Colored Gemstone Enhancement Disclosure

Colored gemstone purchasers should be aware that most natural colored gemstones are generally always processed after they are removed from the earth by one or more standard accepted trade practices. All colored gemstones listed on this sales slip, if any, have probably been subjected to a stable and possibly undetectable enhancement process. All relevant information will be readily provided to the best of our knowledge. Prevailing market values are based on these universally practiced and accepted processes by the gem and jewelry trade.

Kimberly Process

Watson Jewelers and its many diamond sources adhere to the kimberly process. This process ensures the diamond you purchase from us will be a nonconflict diamond.

 

Watson Jewelers recommends all jewelry  be checked and cleaned at least every four months. Watson Jewelers does not charge for cleaning and inspection of your fine jewelry.

Our Commitment to You



 
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